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Spacebring

Customer Support/Success Manager en Spacebring

FULL_TIME

4 ciudades
Se trabaja algunos días de forma remota y otros en la oficina en: Quito Bogotá Buenos Aires Concepción
(Híbrido) | Semi Senior | Full time | Soporte al Cliente

Sueldo bruto $800 - 1200 USD/mes

79 postulaciones
Responde entre 1 y 3 días
Revisado por última vez hoy
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Spacebring speeds up coworking space management by automating tedious tasks, increasing efficiency, and enhancing member service. Today, over 500 spaces in 50+ countries rely on our platform, including Google for Startups, Impact Hub, and many more.

Join us in shaping the future of coworking spaces.

Postula a este empleo a través de Get on Board.

Job functions

  • Reply to incoming chats, emails and phone calls.
  • Update Help Center about new features of our product.
  • Work closely with the Product Team to provide customer insights.
  • Onboard new customers, guiding them through the implementation and setup process.
  • Proactively engage with customers through calls and emails to track their progress and satisfaction.
  • Act as a trusted advisor, helping customers maximize the value of the Spacebring platform with the best practices.
  • Inform customers about product updates.
  • Foster strong partnerships and turn customers into advocates.
  • Contribute customer feedback to the product and marketing teams.

Qualifications and requirements

  • Native Spanish, fluent English skills
  • 1+ year in B2B customer support or sales roles
  • Strong problem-solving and clear communication skills
  • Customer-focused, proactive, and able to work in a team
  • Willingness to learn and adapt

Conditions

  • Work on a cutting-edge product and see your impact.
  • Monday-Friday work days.
  • Learn from a team of experts eager to share knowledge.
  • Career growth in a fast-scaling company.
  • Hybrid work and flexible schedule.
  • Generous vacation & sick leave.
  • Regular salary reviews and stock options.
  • Employee benefits: language courses, skill development, gym.
  • Team retreats, camps, offsites, and social events.
  • Comfortable coworking space in your city.

GETONBRD Job ID: 57552

Mascotas permitidas Las mascotas son bienvenidas en la oficina.
Horario flexible Entrada y salida flexibles, libertad para realizar trámites personales o familiares.
Teletrabajo opcional Algunos días puedes trabajarlos desde tu casa.
Vestimenta informal Spacebring no exige ningún código de vestimenta.
Vacaciones extra Spacebring otorga vacaciones pagadas adicionales al mínimo legal.

Política de trabajo remoto

Híbrido

Se trabaja algunos días de forma remota y otros en la oficina en Quito (Ecuador), Bogotá (Colombia), Buenos Aires (Argentina) o Concepción (Chile).

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Sales Ventas Communication Problem Solving Customer Support Spanish Client Onboarding Bilingual Spanish-English Roles B2B
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Acerca de Spacebring

Shared space software to maximize recurring revenue through subscriptions, automate operations, and empower clients to be self-reliant. — Perfil completo de Spacebring

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