Flagstone Roofing specializes in roofing solutions and serves clients primarily within the real estate sector. The company focuses on offering free roof inspections and estimates to homeowners, helping them maintain and protect their properties. Our telemarketing team plays a crucial role in generating leads and scheduling appointments to connect homeowners with roofing experts, thus driving business growth and customer satisfaction.
Responsibilities
- Make outbound calls to homeowners to offer free roof inspections and estimates.
- Follow a pre-approved phone script meticulously to convert calls into scheduled appointments for roofing closers.
- Use recorded calls and company-provided materials to continuously learn and improve outreach effectiveness.
- Manage call logs, appointment records, and basic reporting to ensure accurate tracking of activities.
- Coordinate closely with internal teams to optimize calling scripts and telemarketing strategies for better conversion rates.
- Maintain a high level of professionalism while demonstrating persistence and resilience during cold calls.
Requirements
- Fluency in English is required, preferably with a neutral or American accent, to ensure clear communication with clients.
- Proven experience in real estate telemarketing, cold calling, or appointment setting is necessary to demonstrate familiarity with sales processes and client engagement.
- Strong interpersonal skills paired with a highly motivated and competitive 'will to win' attitude are essential to succeed in this role.
- Comfortable using dialers, CRM systems, and following structured phone scripts to maintain consistency and professionalism.
- Self-motivated, reliable, and driven by performance metrics to meet and exceed appointment scheduling goals.
- Must have a quiet working environment, stable internet connection, and a quality headset to ensure clear and uninterrupted communications.
Desirable Skills and Experience
While not explicitly stated, experience using specific dialer software and CRMs tailored to telemarketing could be advantageous. Having a background in roofing or home improvement industries might enhance understanding of the product, aiding more effective conversations and higher conversion rates. Additionally, familiarity with data entry and basic reporting tools would be beneficial to streamline call logging and appointment tracking.
Benefits
This remote role provides the flexibility to work from home, ideal for candidates based in Mexico or other LATAM countries. We promote a supportive and performance-oriented environment where motivated individuals can thrive. Although no specific financial compensation or perks were detailed, the position offers excellent growth potential within a dynamic telemarketing team focused on helping homeowners through expert roofing solutions.
Política de trabajo remoto
Remoto sólo localmente
El trabajo es 100% remoto, pero los candidatos deben residir en Sudamérica, Honduras, Costa Rica, Guatemala, México, República Dominicana, Nicaragua, Cuba, Panamá o Belice para postular.
Global
Argentina
Chile
México
Perú
Remoto
Estados Unidos
Superpower AI
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