This is not a virtual assistant position. This is not a support role. This is the founder's number two.
You will work with the founder, not under him. That means:
- Owning the operation: processes, systems, responsiveness, service quality, and accountability. When something breaks, you fix it. When something is missing, you build it.
- Leading the team: directly managing the current team member, building clear roles and expectations, and proactively planning for future hires as the company grows.
- Supporting the founder: creating the operating rhythm, running the meetings, building the agendas, and pushing back when priorities drift. The founder is a visionary who builds at midnight and gets pulled into the weeds.
This role has real authority. You don't wait to be told what to do. You identify problems, create solutions, and implement them. You bring the founder updates, not questions.
WHAT YOU'LL BE RESPONSIBLE FOR
Operations:
- Build and run a weekly operating rhythm (team check-ins, task tracking, KPI monitoring) without requiring the founder's presence
- Ensure compliance with California DRE regulations, understanding which activities require the licensed broker's involvement
Team:
- Directly manage the existing support team member, providing structure, accountability, role clarity, and development
- Build a culture of ownership, follow-through, and proactive communication
- Identify hiring needs before they become emergencies. Plan and budget for growth proactively.
Process and Systems:
- Audit, document, and improve workflows across leasing, maintenance, owner communication, tenant relations, and vendor management
- Build SOPs and documentation that anyone on the team can follow without the creator being in the room
Client Experience:
- Own the responsiveness standard: when Mission City says it will do something, it gets done
Global
Argentina
Chile
México
Perú
Remoto
Estados Unidos
Superpower AI
Postula con Google
