Admins4RBP, LLC

Lead Admin (Phones + Dispatch) — US Hours en Admins4RBP, LLC

FULL_TIME

Remoto (Colombia y México) | Senior | Full time | Soporte al Cliente

Sueldo bruto $1500 - 1600 USD/mes

6 postulaciones
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Location preference: Mexico or Colombia (LATAM). Other LATAM countries may be considered if you can work 7:00am CT and meet the English requirement.

Admins4rbp provides specialized administrative support exclusively for roll-off dumpster rental businesses. We handle inbound calls, scheduling/dispatch support, and customer coordination so owners can focus on growth. You’ll start as overflow behind our Office Manager and grow into a key operations role as we scale.

Aplica directamente a través de getonbrd.com.

Job Functions

  • Answer inbound calls (pricing inquiries, scheduling, service issues, complaint triage)
  • Support dispatch changes in Docket (swaps/exchanges, schedule updates)
  • Follow escalation rules and document outcomes clearly
  • Communicate internally via Microsoft Teams/Outlook
  • Build and improve SOPs, scripts, and checklists as we standardize operations
  • Provide reliable backup coverage for our lead admin

Qualifications and Requirements

  • Location preference: Mexico or Colombia (LATAM).
    Other LATAM countries may be considered if you can work 7:00am CT and meet the English requirement.
  • phone-heavy role + 7:00am CT start + exclusive
  • Excellent spoken English with clear pronunciation suitable for US customer phone calls
  • Strong written English (you will write SOPs/checklists)
  • Calm under pressure; can follow rules and still think independently
  • Reliable internet + quiet workspace
  • Comfortable working US hours long-term (start time 7:00am CT)
  • Exclusive full-time role (no other full-time job)
  • Please review our company website before applying (search ‘Admins4rbp’)

Desirable Skills

  • Spanish/English bilingual
  • Dispatch, logistics, scheduling, or call center experience
  • Experience documenting processes (SOPs, checklists, scripts)
  • Familiarity with CRM/dispatch tools (any industry)
  • Experience supporting US-based customers

Conditions

  • Pay is $9/hour USD, full-time 40 hours/week (approx. $1,560/month). US hours: 7:00am CT start.
  • Training and shadowing with our lead admin during ramp-up
  • Growth path into operations leadership as we scale

GETONBRD Job ID: 60693

Política de trabajo remoto

Remoto sólo localmente

El trabajo es 100% remoto, pero los candidatos deben residir en Colombia y México para postular.

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Acerca de Admins4RBP, LLC

To apply: follow the application instructions in the post. Include a resume (PDF), a 60–90s voice/video intro, and 3–5 bullets showing what you learned about Admins4rbp. Use subject line: Lead Admin LATAM — Your Name. — Perfil completo de Admins4RBP, LLC

Lead Admin (Phones + Dispatch) — US Hours
Admins4RBP, LLC • Remoto (Colombia y México)
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